Terms of Service

These terms govern your use of our services and establish the legal agreement between you and Logomentary.

Last updated: April 14, 2026

Welcome to Logomentary. These Terms of Service ("Terms") govern your access to and use of our web development services. By engaging our services or using our website, you agree to be bound by these Terms.

Important: Please read these Terms carefully before using our services. If you do not agree with any part of these Terms, you may not use our services.

1. Service Description

Logomentary provides professional web development services, including but not limited to:

  • Web Development: Custom websites and web applications
  • UI/UX Design: User interface and user experience design
  • E-Commerce: Online store development and optimization
  • Performance Optimization: Website speed and Core Web Vitals improvement
  • Maintenance & Support: Ongoing website maintenance and technical support
  • Consulting: Web strategy and technical consultation

2. Agreement Formation

A service agreement is formed when:

  • You accept a written proposal from Logomentary
  • You sign a Statement of Work (SOW) or similar document
  • You make a deposit or initial payment for services
  • Work commences with your explicit approval

All agreements must be in writing and signed by both parties to be legally binding.

3. Client Responsibilities

Project Cooperation

Clients agree to:

  • Provide timely feedback and approvals
  • Supply necessary content, materials, and information
  • Designate a primary point of contact for the project
  • Respond to requests for information within agreed timeframes
  • Review and test deliverables promptly

Content and Materials

Clients are responsible for:

  • Ensuring all provided content is accurate and current
  • Obtaining necessary licenses for images, fonts, and other materials
  • Complying with copyright, trademark, and intellectual property laws
  • Providing content in agreed formats and specifications

4. Payment Terms

Pricing and Invoicing

  • Fixed Price: Total project cost specified in the SOW
  • Hourly Rate: Time-based billing for ongoing work
  • Payment Schedule: Typically 50% upfront, 50% upon completion
  • Invoice Terms: Net 15 days unless otherwise specified

Late Payment

Late payments may incur:

  • A service fee of 1.5% per month on overdue amounts
  • Suspension of services until payment is received
  • Additional costs for collections or legal proceedings

5. Project Timeline and Delays

Timeline Estimates

Project timelines are estimates based on:

  • Project scope as defined in the SOW
  • Timely client feedback and approvals
  • Availability of required resources
  • No significant scope changes during development

Delays and Extensions

Delays may occur due to:

  • Client-requested changes or additions
  • Delayed client feedback or materials
  • Technical challenges or third-party dependencies
  • Force majeure events beyond our control

6. Intellectual Property

Client-Owned Materials

Clients retain ownership of:

  • Original content provided to Logomentary
  • Trademarks, logos, and brand materials
  • Proprietary business information
  • Pre-existing intellectual property

Work Product

Upon final payment, clients receive:

  • Ownership of custom code developed specifically for their project
  • Rights to use and modify the delivered website/application
  • Source files and documentation as specified in the SOW

Logomentary Retains

  • Rights to proprietary tools, frameworks, and methodologies
  • Portfolio rights to showcase completed work
  • Rights to code snippets that have general applicability

7. Revisions and Change Requests

Included Revisions

Each project includes a specified number of revision rounds:

  • Minor text changes and content updates
  • Color and styling adjustments within approved designs
  • Bug fixes and functional corrections

Additional Work

Changes beyond the original scope require:

  • Written approval of additional costs
  • Updated timeline estimates
  • Separate billing for extra hours

8. Testing and Launch

Quality Assurance

Logomentary conducts testing for:

  • Cross-browser compatibility
  • Responsive design functionality
  • Basic performance optimization
  • Functional requirements as specified

Client Acceptance

Clients have 7 business days to:

  • Review and test delivered work
  • Report any issues or concerns
  • Request clarifications or corrections

Silence after this period constitutes acceptance of the work.

9. Maintenance and Support

Warranty Period

We provide a 30-day warranty on delivered work covering:

  • Bug fixes for reported issues
  • Corrections to functionality that doesn't match specifications
  • Resolution of performance issues

Ongoing Support

Post-launch support services may include:

  • Regular security updates
  • Content management training
  • Performance monitoring
  • Technical support on a retainer basis

10. Limitation of Liability

Logomentary's liability is limited to:

  • The total amount paid for the specific project
  • Direct damages only (no indirect or consequential damages)
  • Claims made within 12 months of project completion

We are not liable for:

  • Loss of business or profits
  • Damages due to client-provided content or materials
  • Third-party service failures or downtime
  • Changes made by client or third parties after delivery

11. Termination

Termination by Client

Clients may terminate services with written notice. Upon termination:

  • Client pays for all work completed to date
  • Client receives deliverables for paid work
  • No refunds for deposits or completed work

Termination by Logomentary

We may terminate services for:

  • Non-payment of invoices
  • Breach of contract terms
  • Abusive or unprofessional behavior
  • Illegal or unethical project requests

12. General Provisions

Governing Law

These Terms are governed by the laws of the jurisdiction where Logomentary is registered. Any disputes will be resolved through binding arbitration or in local courts.

Force Majeure

Neither party is liable for delays caused by events beyond reasonable control, including natural disasters, pandemics, government actions, or infrastructure failures.

Entire Agreement

These Terms, together with any signed SOW, constitute the complete agreement between parties. Modifications must be in writing and signed by both parties.

13. Contact Information

For questions about these Terms or our services:

  • Email: [email protected]
  • Subject line: "Terms of Service Inquiry"
  • Response time: Within 48 hours

By using our services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.